At BetStGeorge Casino we believe you should enjoy great games and sports betting with complete peace of mind. This Privacy Policy explains in clear, straightforward English how we collect, use, protect and share your personal information when you visit our website, use our app or play at BetStGeorge Casino.
We are fully licensed and regulated by the UK Gambling Commission and operate in strict accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your privacy matters to us – always.
Information We Collect
When you register, deposit, play BetStGeorge Games or contact us, we may collect:
- Identity and contact details – name, date of birth, email, phone number, postal address
- Verification data – passport, driving licence or other ID documents (required by UK law)
- Payment information – bank details, card numbers (processed securely by our payment partners)
- Technical and usage data – IP address, device type, browser, pages visited, games played
- Marketing preferences – how you’d like to hear from us (or not)
- Responsible gambling data – self-exclusion status, deposit limits, session activity
We only collect what is necessary to provide you with a safe, fair and enjoyable experience.
How We Use Your Information
We use your data to:
- Create and manage your BetStGeorge Casino account
- Verify your age and identity (to comply with UK Gambling Commission rules)
- Process deposits, withdrawals and bets
- Provide you with BetStGeorge Games, live casino and sports betting
- Send you important account and security messages
- Offer personalised bonuses, free spins and promotions (only if you’ve opted in)
- Improve our site and app based on how you use them
- Prevent fraud, money laundering and problem gambling
- Comply with legal and regulatory obligations
Legal Basis for Processing Your Data
Under UK GDPR we rely on the following lawful bases:
- Contract – to fulfil our agreement with you when you register and play
- Legal obligation – to meet UK Gambling Commission and anti-money laundering requirements
- Legitimate interests – to improve our service and keep it secure
- Consent – for marketing communications and non-essential cookies (you can withdraw this anytime)
Who We Share Your Information With
We never sell your data. We only share it with trusted third parties when necessary:
- Payment providers (e.g. PayPal, card processors)
- Identity verification and fraud prevention agencies
- UK Gambling Commission and other regulatory bodies (when legally required)
- Our game providers (Pragmatic Play, Evolution, NetEnt etc.) – only the data they need to deliver the games
- Professional advisers (lawyers, accountants) bound by confidentiality
All partners are contractually obliged to keep your information safe and use it only for the purposes we specify.
Cookies and Tracking Technologies
We use cookies and similar technologies to make BetStGeorge Casino work smoothly and to understand how you use the site. You can manage your cookie preferences at any time through our Cookie Settings banner or your browser settings.
For full details, please see our separate Cookie Policy (link will be added on live site).
How We Keep Your Data Safe
We take data security very seriously:
- Bank-level 256-bit SSL encryption on every page
- Secure servers located in the UK and EU
- Strict access controls – only necessary staff can see your data
- Regular security audits and penetration testing
- Automatic account locking after suspicious activity
Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Object to or restrict how we use your data
- Receive your data in a portable format
- Withdraw consent for marketing at any time
To exercise any of these rights, simply email privacy@betstgeorge.com. We will respond within one month (usually much faster).
How Long We Keep Your Data
We keep your information only for as long as necessary – usually for the duration of your account plus 6 years after closure (to meet legal and regulatory requirements). After that, we securely delete or anonymise it.
International Data Transfers
Some of our service providers are based outside the UK. When we transfer data, we ensure appropriate safeguards are in place (standard contractual clauses approved by the UK Information Commissioner’s Office).
Children’s Privacy
BetStGeorge Casino is strictly for players aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover a user is underage, we close the account and delete all associated data.
Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted here with the “Last updated” date at the top. We will notify you of any material changes by email or via a notice on the site.
Last updated: 31 March 2026
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Email: privacy@betstgeorge.com Postal address: BetStGeorge Limited, 1-3 St George Street, London, W1S 1BA, United Kingdom
We are the data controller for the purposes of UK GDPR.